[via InformationWeek]
Microsoft CRM 2005 will be released to manufacturing in March, with general availability to follow later in the year.
The next version of Microsoft's customer-relationship-management application will make greater use of its Web services-oriented architecture in an effort to give customers more flexibility, says Dave Batt, senior director of Microsoft CRM. A services-oriented architecture, or SOA, is a system for linking resources, such as data or code, on demand over a network. Microsoft CRM 2005 will be released to manufacturing in March, with general availability to follow later in the year.